manage your iPhone insurance policy online

What perils will be covered?

 

Your iPhone insurance policy will cover your device in the event of: Accidental Damage, Theft, Robbery, Burglary, Liquid Spills, Power Surge, Flood, Fire and more! For more details, visit the Features page!

Why is the coverage amount pre-set?

 

The coverage amount is pre-set at the full hardware only cost of the iPhone. While you likely paid less for the phone when signing up for a new contract, the actual replacement cost is much higher than the subsidized price.

Where am I covered?

 

The standard policy will cover you anywhere in the United States of America (including its territories and possessions), Puerto Rico and Canada.

 

However, the policy does offer International Coverage. Simply select "Yes" in the " Do you travel internationally section" and you will be quoted for World Wide Coverage*. The International Coverage option will protect your device anywhere in the world**.

 

*Countries listed on the US Department of State Official Travel Warnings site are not eligible for Global coverage. Please click here for a current listing of non-eligible countries.

 

** Please note that a $200 deductible is applicable on claims occuring internationally.

 

How often do I pay the premium?

 

The iPhone insurance policy is a one year program that is paid in full at the time of purchase.

The policy is renewable on an annual basis pending underwriting review.

Do you cover unlocked iPhones?

 

No. We cover the iPhone 3G and 3GS with an AT&T service plan. The claim payment received in the event of a loss reflects the hardware pricing of a locked iPhone.

What is a processing fee?

 

A processing fee covers the direct costs of producing, fulfilling, mailing and maintaining your policy over the life of the policy. We have consulted with the proper authorities in your state and feel the amount is fair and reasonable for the services rendered. This fee is in addition to any commission we may generate for producing the policy.

 

*Fees are applicable in the following states: AK, CA, ID, IL, KS, MD, MN, MO, MT, NC, ND, NE, NY, OH, OR, PA, TX, UT, VA, WI


  Please Remember
 

 

  Only the named insured can make changes to a policy.  
    Make sure to update your policy following any equipment changes.  
   

All endorsements and renewal payments will be processed within 1 business day. Confirmation will arrive via email one business day.

 
         
         

  Questions?
 

 

  Problems with the online self service? Call one of our Licensed Customer Service Representatives at 1-800-800-7071, 9am to 7pm, EST.  
   

Need to file a claim or check the status of an existing claim? Visit our Claims Center to file a claim online or submit a status request.

 
     

 

 
         
         

 
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